Finance Systems Analyst

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a Cayman Islands based Aderant Finance Systems Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent. Who We Seek Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work. About the Role The Aderant Finance Systems Analyst reports within an established Finance Systems team structure, and will provide operational 3rd line support and on-going development of the global Financial Applications Systems and the surrounding interfaces. Joining at a time of major new developments, product implementations and the introduction of emergent technology it’s a pivotal time both for Maples and the individual joining us. Specifically, the Finance Systems Analyst will contribute towards the development of the company's financial systems products according to supplied design and direction, while developing their own skills for further advancement. Primary responsibilities include: Collaborating with your team to define and estimate user stories and tasks Delivering clean, maintainable and scalable solutions Act as a subject matter expert in assigned modules, applications, and integrations Conforming to secure coding / configuration standards and documentation requirements unit testing and adherence to the CI and CD pipeline processes Proactively identifying system enhancements that will maintain reliability and improve performance Monitoring and responding to support requests/issues escalated to third line Accountable for meeting core service related KPIs and metrics to meet customer service levels and expectations Reducing escalation of issues through documentation and knowledge handover Ensure customer service levels and expectations are met Works with the Product Operations team to manage escalated tickets through to a successful resolution To proactively develop their own knowledge base and skill sets supported by Maples Assist with any other duties/projects that may be assigned from time to time EXPERIENCE What You Bring In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following: A bachelor's degree in information technology, Computer Science, or equivalent Technical mindset with strong knowledge of Financial Applications, ERP systems and understanding of the financial processes they support 5+ years of working in a similar role with Aderant Expert: Expert Classic (including Generic Importer/Scheduler, Alerts, Docudraft & Reports) and all components comprising the Aderant Framework; including but not limited to Expert Rates, Security Manager and Expert Administration Strong analytical skills with the ability to identify issues, compare data, investigate and resolve discrepancies Able to demonstrate exceptional customer service and interact in a professional manner with various functions and levels within the Organisation Knowledge of development methods. SQL and C# at a high level of competency Expertise in Web and RESTful A