Merchandising Manager

Job Title: Merchandising Manager Department: Merchandising - Grocery/Dairy/Frozen/HBC Reports To: Department Manager and/or Assistant Store Manager assigned Job Summary - The position is responsible for effectively planning, organizing, leading, coordinating and optimizing the materials and human resources in the assigned department. The position must manage daily operations, expenses, associate development and customer satisfaction. The position must provide variety and high-quality products appealingly displayed to maximize the sales and profits of the department while maintaining great customer service Job Duties 1. Provide all customers with prompt, courteous and friendly service. 2. Conduct performance evaluations, associate training and development and disciplinary or coaching actions to meet department goals, objectives and budgets. 3. Ensure that all department associates are trained according to store policies and procedures to meet the standards of the department. 4. Maintain knowledge of products and services. 5. Plan and build the department displays for maximum sales and turnover and assist with daily tasks of the department. 6. Monitor and manage administrative duties, scheduling and assigning tasks and department goals and objectives. 7. Monitor and maintain communication logs, shrink logs, product logs, to do lists, Manager’s List etc. 8. Oversee and follow ordering, maintenance and inventory control processes for department products and supplies. 9. Monitor the receiving and unloading, quality, counts and condition of department merchandise. 10. . Maintain an organized and clean work area at all times. Requirements • Ability to read, comprehend, write and speak English. • Ability to perform basic Math and follow company’s CTO’s. • Basic computer competency preferred. • Comprehension of business basics preferred. • Ability to work independently and be self-motivated. • Positive interpersonal skills. • Ability to work varied hours/days as store dictates. • Ability to display initiative, work with limited supervision and follow instructions. • Ability to make decisions and provide direction. • Ability to timely multitask while working in a fast pace environment. • Ability to work with largely diverse teams. • Ability to lift up to 50lbs and to stand for extended periods of time. • High school diploma or equivalent preferred. • Interest and willingness to learn the Retail Industry and role of Manager. • Complete Basic Food & Hygiene certification when required by the company. • Successful 1-2 years’ experience in retail operations. Job Function- Company Standards 1. Greet, Offer to Assist and Thank (GOT) all customers in a prompt, courteous and friendly manner anywhere in the store. 2. Effectively handle customer complaints and contact supervisor or manager if necessary. 3. Commit to the company’s motto “BETTER BECAUSE WE CARE” and work with other associates to build a strong department team. 4. Observe and report to shift as scheduled or assigned by Department Manager. 5. Acknowledge and follow all department, store and company policies and procedures. 6. Maintain a neat, well-groomed personal appearance at all times in accordance to company dress code. 7. Achieve the highest associate morale in the industry by working in a style that demonstrates good work ethic by being Respectful, Supportive, and Totally Team Oriented. 8. Practice the “Clean as you go” and proper sanitation procedures. 9. Ensure sales and work area are swept and mopped clean, orderly, and free from safety hazards, report hazards to management. 10. Able to operate, clean and properly store department equipment and tools. 11. Notify Management of associate theft, customer shoplifting, unauthorized markdowns, unauthorized sampling, or property damage/defacement. 12. Exercise proper safety practices when lifting or moving product or using equipment. 13. Perform any other duties assigned by the Department Supervisor and/o