Patient Care Coordinator (Salesforce Team)

Health City Cayman Islands is inviting suitable and qualified Caymanians and legal residents to apply for the position of: Patient Care Coordinator (Salesforce Team) Full Time – East End Location Department: Patient Care Relations Salary: USD$2,500 – $4,000 - based on qualifications and experience Job Summary: The Patient Care Coordinator is a member of the Patient Care Relations Department. A Patient Care Coordinator acts as a liaison and advocate between the patients and the healthcare system, pro-actively managing and coordinating patients’ entry into and through the health care process. Patient Care Coordinators works closely with administration, finance, nursing, medical and non-medical staff and the patient to ensure the needs of the patient are addressed, tracked and met. Duties And Responsibilities: • Point of contact for the patient, from onset of care to completion of care. • Orients and educates patients on the health care experience and facility. • Acts as the patient liaison between the medical and non-medical staff. • Manages and coordinates patient schedules, and keeps patient informed by continuously providing information. • Coordinates with insurance and calculates patient cost estimates. Discusses costs with patient and assists those who have limited means. • Acts as an advocate helping patient and loved ones resolve problems and concerns. • Helps create a harmonious patient experience. • Balances the needs of the patient and the hospital. • Coordinates all necessary aspects of the patient’s needs in and out of the hospital. • Collaborates with all hospital staff to ensure patient safety, and a service of excellence for the patient is obtained. Qualification, Licensure, Education, Experience, Special Skills: • Bachelor’s degree/Diploma/Certification course in healthcare related field. • Minimum 2 years’ of experience in relevant field and/or healthcare experience is required. • Experience in health insurance is advantageous. • Good English spoken & written is essential, Spanish language is advantageous but not essential. Deadline: Please submit a cover letter and resume and qualification/diploma to Manjula.k@healthcity.ky by October 26, 2026