Leadership words

These words describe how you worked with other people. Use one only when you can say who was involved and what you yourself did. Coordinating a task is not the same as employing the team.

Coordinated

You arranged the order of work between people so a task could finish.

Do not use it if you only attended the meeting. Name the people or roles you actually lined up.

Coordinated the Tuesday delivery with the driver and the shop floor so the count happened before opening.

Supervised

You were responsible for other people's work on that shift or task, including checking it.

A job title that says supervisor is not enough if you did not check anyone's work. Say what you checked.

Supervised two cashiers on the Saturday shift and rechecked the drawer before close.

Trained

You showed someone how to do a task and watched them do it.

Handing someone a sheet is not training unless you also showed the task. Do not say you trained a department if you showed one person one task.

Trained a new receptionist to book the afternoon clinic and watched the first five bookings.

Delegated

You gave a defined task to someone else and stayed responsible for the outcome.

Passing work off and not checking it is not delegation. Say what you asked for and how you knew it was done.

Delegated the invoice filing for March and checked that each payment had a matching invoice.

Supported

You helped someone do their own task.

Supported the whole company is too wide. Name the person and the hour or the task.

Supported the new cashier by watching the first hour on the till.

Briefed

You gave someone the information they needed before a task.

A chat is not a briefing unless you covered what they had to do.

Briefed the evening cook on the two bookings that had allergies.

Check

  1. You showed one new colleague how to close the till, once. Which word is accurate?
  2. You arranged the driver and the floor staff for one delivery. Which word fits?
  3. You watched one new cashier for the first hour. You did not check anyone else. Which line is accurate?
  4. You told the evening cook about two allergy bookings, then went to your own section. Which word fits?
  5. You gave March filing to a colleague and later checked that each payment had an invoice. Which word fits?
  6. You sat in the meeting and did not line anyone up. Which word is too strong?